The Office of Inspector General has become aware of a potential scam
involving phone callers impersonating Texas Health and Human Services
employees and asking for personal information.
If you receive a call from someone claiming to be an HHSC employee, do not
provide any information such as Medicaid or Social Security numbers. HHSC
does not ask for such client information over the phone, and will only call
clients for a scheduled interview after the submission of an application for
To verify an HHSC appointment, call 2-1-1, pick a language, then select
Staff can help you Monday to Friday, 8 a.m. to 6 p.m.
If you suspect you are the target of attempted fraud, you can call OIG at
1-800-436-6184, or your local law enforcement agency.